Tutorial
1. Login to Click2Wasap dashboard > Menu > Download & Updates
2. Search the latest version and Download zip file
or you can click download icon at the header
3. Save the plugin file
4. Login to your WordPress dashboard, go to plugin > Add New > Upload Plugin > Choose File > Install Now
5.Active the Plugin
6.Copy your license from Click2Wasap dashboard > My WhatsApp > License
7.Enter your license and Active
1. If you not install WooCommerce at your WordPress, Template for WooCommerce won’t appear at the menu
2. Go to Plugin > Install and Active WooCommerce
3. Setup Click2Wasap Plugin Setting
You can set notification for default WooCommerce Status Order such as :
Click On at After Checkout Template > Edit WhatsApp Notification Template > Save
Click On at Order Complete Template > Edit WhatsApp Notification Template > Save
1. You must install additional plugin to use this feature (refer image)
2. Click On at Order Complete Template > Edit WhatsApp Notification Template > Save
You can use shortcode to personalize your notification
This is only template setup. For Abandon Cart Reminder, you need to do it manually
3. To manually send the abandon cart reminder, you need to follow these step
Go to WordPress Dashboard > Template for WooCommerce > Abandoned
4. Only the complete Phone number can be send. You can click Bulk Send or Send WA 1 by 1
Click On at Cancel Order Template > Edit WhatsApp Notification Template > Save
Click On at Reminder Order Template > Edit WhatsApp Notification Template > Set Reminder > Save
Go to Order Complete Template >Follow Up > Edit WhatsApp Notification Template > On Followup Message > Set Day > Save
1. Go to WordPress Dashboard > Click2Wasap Setting > Tick Send WA for WooCommerce customer notes > Save Setting
2. Go to WooCommerce > Orders > Edit Customer Order > Add Note > Choose Note to Customer > Insert you Tracking number template > Click Add
Click2Wasap will automatically send the Notification to your Customer
You can attach an image or file for your notification by using a URL or Choose File from you website
Follow the step below for if you have a COD Order (using FREE Plugin).
1. Download & Install Custom Order Status for WooCommerce Plugin
2. After Active plugin, Go To Menu > WooCommerce > Custom Order Status > Add New > Edit Status Name > Publish
Make sure you put slug
3. Go To Menu > WooCommerce > Settings > Custom Order Status
Change Default order status for COD (Cash on delivery) payment method to COD / or whatever Status Name that you make
4. Go To Menu > Click2Wasap > Template for WooCommerce > Custom Order Status Template
Please TURN OFF After Checkout Notification & Order Processing (If your status Automatically change to Processing)
Add New COD Template
Note* If you have Payment Gateway and COD payment method, Please set another Custom Status for Payment Gateway and change the default Order status.
1. Go to WordPress Admin Dashboard > Click2Wasap > Custom Form > Add Custom Form > Insert Title Form > Add Form
2. Edit your Elementor Form > Content > Additional Options > Edit the Form ID. Please make sure the ID is unique and not used elsewhere.
Please make sure that your form have a phone number field (MUST HAVE)
Make sure phone numbers started with country code
3. Copy the form URL, go back to your Custom Form and Paste it. After that, please click Scan button
4. Copy the Elementor Form ID and paste it
5. Copy the phone number field and paste it
6. Create your message template by using the form field
7. You can create a seller template and enter seller WhatsApp Number (optional) and save the form
1. Go to WordPress Admin Dashboard > Click2Wasap > Custom Form > Add Custom Form > Insert Title Form > Add Form
2. Go to your Caldera Form > Edit Field > Note down the ID (to validate the field ID later).
Please make sure that your form have a phone number field (MUST HAVE)
Make sure phone numbers started with country code 
3. Copy the form URL, go back to your Custom Form and Paste it. After that, please click Scan button
4. Copy the Caldera Form ID and paste it
5. Copy the phone number field and paste it
6. Create your message template by using the form field
7. You can create a seller template and enter seller WhatsApp Number (optional) and save the form
1. Go to WordPress Admin Dashboard > Click2Wasap > Custom Form > Add Custom Form > Insert Title Form > Add Form
2. At your Contact Form 7 shortcode, please edit and add html_id=”enter-form-id”. Please make sure the ID is unique and not used elsewhere. Please make sure that your form have a phone number field (MUST HAVE). And make sure phone numbers started with country code
3. Copy the form URL, go back to your Custom Form and Paste it. After that, please click Scan button
4. Copy the Contact Form 7 ID(must make html_id) and paste it
5. Copy the phone number field and paste it
6. Create your message template by using the form field
7. You can create a seller template and enter seller WhatsApp Number (optional) and save the form
1. Go to WordPress Admin Dashboard > Click2Wasap > Custom Form > Add Custom Form > Insert Title Form > Add Form
2. Copy the form URL, go back to your Custom Form and Paste it. After that, please click Scan button
Make sure phone numbers started with country code
3. Copy the WPForm ID and paste it
4. Copy the phone number field and paste it
5. Create your message template by using the form field
6. You can create a seller template and enter seller WhatsApp Number (optional) and save the form
Actually the first line ([no_wa], [var1], etc.) does not need to be written, but to facilitate the explanation we write it like that.
2. Next, convert the format (.xlsx) to (.csv), for simplest way please search on Google with keywords “Convert excel to CSV online”, we take the example of using Convertio.co with the following steps:
Select the file that was saved on your computer,
after that, please make sure everything is correct then click “Convert” and wait for loading to finish,
please click the “Download” button,
3. Next, please go to the broadcast menu on the click2wasap dashboard, then upload the CSV file earlier:
after selecting the file then wait for the “Success” notification to appear like this:
if you click “OK” then the page will reload automatically and a display like this will appear:
4. The next step is to create a broadcast message template, there are two elements that need attention:
– spintext, group of words which have similar meanings (synonyms) separated by “|” which aims to do spin / random words so that the template sent to number A is not identical to the one sent to numbers B and C and D and so on, the example of the application is as follows, “{Hello|Good morning|Hi} my customer”, when you do the broadcast it will bring up variations:
a) Hello my customer
b) Good morning my customer
c) Hi my customer
– variables, we can call data in the contact list using variables by writing “[varx]”, x is the order of variables from left to right after the variable [no_wa], for example:
“60123456789,Ahmad,t-shirt,RM40”
then when we write [no_wa] in the broadcast template, it will appear 60123456789, when writing [var1] then it will appear Ahmad, [var2] t-shirt, and [var3] RM40.
The purpose of the two elements above (spintext and variables), are to reduce the risk of whatsapp numbers been banned ’cause of broadcasts activity, because one of banned number’s main reason is the number send bulk identical messages in the same time.
Then the example of writing a broadcast template is as follows:
5. When everything is ready, make sure you select the sender number that has the status phone_online (already scanned qr code), then select which list will be sent or you can also directly select all list, then click “Send All”:
after that you’ll see each status for every number will change to “Message Sent” like this:
*DON’T CLOSE YOUR BROWSER UNTIL ALL LIST BEEN SENT
The messages will be sent with a random interval between 1-30 seconds by the click2wasap system to avoid being detected as a robot, we don’t concern about speed here, instead the security of your WA number is more important.
That’s all and thank you 🙂
1. Go to Menu > Bot (beta) > Select your Wa. Number > Add New Bot
Please select the sender number to install the autoresponder (bot) for the explanation type as follows:
-Exact Match = bot will reply if your customer sends a message with the exact same words without any other attribute, for example:
–keyword (exact match): ‘hi bot’
–response: ‘heellooo there, anything we can help?’
with this settings then when your customer sends a message “Haalooo bot” or “Haihai bot” or “hi bot click2wasap”, the response will not works, it will only works if the incoming message match exactly “hi bot”.
-Start With = bot will reply if your customer sends a message whose letters begin with keywords that you set even if they are not exactly the same, for example:
–keyword (start with): ‘price’
–response: ‘click2wasap costs only RM49/month’
with this settings, then when your customer writes the message “price please?”, even though he does not exact match (not exactly the same as the keyword) but because the sentence starts with the word ‘price’ then the response will continue to run, and only if the keyword is up front, if the message arrives “what is the price?” or “give the price list please” then the response will not works because the ‘price’ keyword is not in front.
-Contain: bot will reply if your customer sends a message that contains certain keywords according to the settings no matter the position is, in front, middle, or at the end of sentences, and also doesn’t have to be exactly match the keyword, for example:
–keyword (contain) = ‘discount’
–response = ‘for you, I can give you a 30% discount but only until 10:00 this morning’
with this settings, then when your customer writes “Discounting available?” or “do you have discount program?” or “give me a discount!”, the bot will still give a response because all sentences contain an element of ‘discount’ even not exact match and also not start with it at front.
2. After setting the sender, type, keyword and response, please click the “Create Bot” button:
3. After your dashboard refreshes automatically, then you will return to the dashboard page, please select WhatsApp sender number that was set earlier and click Get Bots
4. If you want to edit your bot, click on Edit and Save Changes after changed have been made
You can immediately do a trial by sending messages according to keywords to that number
1. Login to shoppegram.com
2. Choose store
3. Click Setting Menu
4. Click Webhook
5. Click Add New Webhook
6. Download shoppegram.txt (Template) file here
7. Rename and edit the file according to order status
You can check the shortcode here
| Refference | Shortcode |
| id | {{checkout.id}} |
| domain | {{checkout.domain}} |
| reference_number | {{checkout.reference_number}} |
| currency | {{checkout.currency}} |
| total | {{checkout.total}} |
| shipping | {{checkout.shipping}} |
| shipping_method | {{checkout.shipping_method}} |
| note | {{checkout.note}} |
| rate | {{checkout.rate}} |
| gateway_name | {{checkout.gateway_name}} |
| status | {{checkout.status}} |
| payment_status | {{checkout.payment_status}} |
| fulfillment_status | {{checkout.fulfillment_status}} |
| completed_at | {{checkout.completed_at}} |
| created_at | {{checkout.created_at}} |
| tracking_url | {{checkout.tracking_url}} |
| tracking_number | {{checkout.tracking_number}} |
| tracking_company | {{checkout.tracking_company}} |
| customer_full_name | {{checkout.customer.full_name}} |
| customer_first_name | {{checkout.customer.first_name}} |
| customer_last_name | {{checkout.customer.last_name}} |
| customer_phone | {{checkout.customer.phone}} |
| customer_email | {{checkout.customer.email}} |
| shipping_address_full_name | {{checkout.shipping_address.full_name}} |
| shipping_address_first_name | {{checkout.shipping_address.first_name}} |
| shipping_address_last_name | {{checkout.shipping_address.last_name}} |
| shipping_address_phone | {{checkout.shipping_address.phone}} |
| shipping_address_email | {{checkout.shipping_address.email}} |
| shipping_address_address1 | {{checkout.shipping_address.address1}} |
| shipping_address_address2 | {{checkout.shipping_address.address2}} |
| shipping_address_zip | {{checkout.shipping_address.zip}} |
| shipping_address_city | {{checkout.shipping_address.city}} |
| shipping_address_state | {{checkout.shipping_address.state}} |
| items | {{checkout.items.info}} |
| items_total | {{checkout.items.total}} |
8. Upload the file at your hosting
9. Copy your Path LinkEg. https://yoursitename.com/shoppegram/order-status-processing.txt
10. Fill up the form and get you webhook callback URL
Click Here
11. Fill URL Webhook with the Callback URL (Check at your email)
Automation Plugin for WhatsApp Notification on your Website!
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